Fewer no-shows, without tying up your front desk
Reception staff spend the day confirming appointments. ElevAIte Voice makes those calls, in the patient's language, and tells you who needs to reschedule.
In short
For clinics, diagnostic labs and dental practices, ElevAIte Voice confirms appointments, reminds patients and books follow-up visits in their language. It does not give medical advice and is not for emergencies.
The problem it solves
- No-shows leave gaps in the day.
- Reception cannot call every patient before every slot.
- Patients prefer to be reminded in their own language.
- Follow-up visits are forgotten.
How it works
- 1
Appointment created
Your booking system or sheet sends the patient, time and consent to be contacted.
- 2
Reminder call
The agent confirms, offers to reschedule, and notes the answer.
- 3
Gaps filled
Cancelled slots are flagged so your team can offer them to someone else.
- 4
Follow-up visits
A polite call after a treatment to book the next visit.
Works with
- HubSpot (native)
- Zoho CRM
- Odoo
- Google Sheets
- Meta lead ads via Zapier / Make / n8n
- Webhooks
Limits and where not to use it
- Never use it for medical advice, diagnosis, triage or emergencies. Tell patients to call emergency services for urgent problems.
- Only call people who asked to be contacted or who are existing customers, and respect Do Not Disturb and do-not-call rules.
- Do not collect passwords, OTPs, card numbers or ID numbers on a call.
- Health information is sensitive. Share only what is needed, and follow the privacy rules that apply to you.
Fishy activity is detected automatically. Accounts are paused, investigated and, if they abuse the service, banned. Read the Acceptable Use Policy. ElevAIte is a technology provider and is not responsible for how customers use it.
Questions
Can it answer medical questions?+
No. It is built for scheduling and reminders. It will hand the patient to your staff for anything clinical.
Is patient data safe?+
Each customer's data is isolated and you can request deletion. Do not put more health detail into scripts than necessary.
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