ElevAIte VoiceBeta

Proactive support calls, without a call centre

Confirm orders, collect feedback, remind people of appointments and payments. Every customer gets a polite call in their language and every result lands in your system.

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In short

ElevAIte Voice automates proactive support calls such as order confirmation, feedback surveys and appointment or payment reminders, with a recording, transcript and outcome for each call.

The problem it solves

  • Support teams are busy answering and rarely have time to reach out.
  • Cash-on-delivery orders ship to wrong or unreachable addresses.
  • Feedback and reminders are sent as messages nobody reads.
  • Customers prefer to speak in their own language.

How it works

  1. 1

    Trigger from your system

    An order, an appointment, an invoice or a survey event sends a request to the lead API or a webhook.

  2. 2

    The agent makes a short call

    It confirms, asks one or two questions, and offers a callback from a person if needed.

  3. 3

    Outcome is recorded

    Confirmed, change address, cancel, unhappy: each is captured as an outcome with a summary.

  4. 4

    Exceptions reach your team

    Only the calls that need a human come to you.

An order confirmation, in outline (Gujarati)

AI assistantનમસ્તે, હું Acme ની AI આસિસ્ટન્ટ છું. તમારા ઓર્ડરની પુષ્ટિ માટે કૉલ કર્યો છે. શું એક મિનિટ છે?

Leadહા, બોલો.

AI assistantડિલિવરી સરનામું બરાબર છે? સોમવારે તમે ઘરે હશો?

Illustrative outline. You write and test the real script for your business.

Works with

  • Shopify / WooCommerce through Zapier or Make
  • HubSpot (native)
  • Odoo / Zoho by webhook
  • Google Sheets
  • Webhooks

See how each one connects.

Limits and where not to use it

  • Use it for customers you already serve and who expect to hear from you.
  • Do not collect passwords, OTPs, card numbers or ID numbers on a call.

Fishy activity is detected automatically. Accounts are paused, investigated and, if they abuse the service, banned. Read the Acceptable Use Policy. ElevAIte is a technology provider and is not responsible for how customers use it.

Questions

Can it take inbound calls?+

Today ElevAIte Voice places outbound calls. Inbound AI answering is available as a custom setup with our team.

Which languages?+

English, Hindi, Gujarati and Arabic at launch.

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